Case Studies
Hanson
The facility’s management activities were being performed by a mixture of in-house resources and external 3rd party companies. All these activities were managed by the Hanson Facilities Manager, which consumed a significant proportion of their time.
This focus on the day-to-day organisation of resources, and responding to reactive issues, meant that they were never able to plan long-term strategies for the facility.
In early 2015, Hanson chose to complete the entire Facilities Management provision under a single contract.
Almeda provided TFM, covering:
Hard Services:
- PPM to all heating, ventilation, and air conditioning plant
- General and emergency light testing and maintenance
- Monthly water hygiene and domestic water temperature monitoring in accordance with L8
- Monthly fire and intruder alarm testing
- Annual lift maintenance and checks
- Annual fire extinguisher checks and maintenance
- Generator annual checks and maintenance
- Annual CCTV checks and maintenance
- External and internal drainage maintenance
- External Lighting maintenance
- Building fabric maintenance and repair
• Cleaning
• Security
An international leader in the supply of heavy building materials, founded over 50 years ago, Hanson now operate around 300 manufacturing sites and employ over 3,500 people.
The Shared Service Centre at Chipping Sodbury plays a crucial role in facilitating the delivery of work within the rest of Hanson’s business.
On awarding the contract, after a competitive tender process, Hanson commented that the local, personal nature of Almeda’s business, and the close alignment of the two companies’ environmental values, were key differentiators. Since mobilisation, Almeda has worked closely with the customer to meet expectations and set long-term innovation objectives.
By providing a single point of contact for all hard services, the customer was able to focus their time and energy on long term opportunities for facility improvements, such as energy efficiencies from upgrading the external lighting to LED alternatives.
Since opening in March 2016, the bright environment and welcoming Almeda staff has helped increase the popularity of the café, and the catering team are keen to keep improving. We actively seek feedback from the 300 employees on site to understand what is working well and what can be improved. From this feedback, we are able to ensure that the food offered meets their needs, further increasing the popularity.
Infineon
We provided a range of planned and reactive hard services, covering several areas:
Electrical
• General and emergency lighting Checks
• Thermographic Inspection of Mains
• Access Control
• Intruder Alarm
• CCTV
Water Services
• Water Hygiene L8
HVAC
• Air conditioning
Building Maintenance
• Building Fabric Checks
Health and Safety/Compliance
requirements
• Evacuation Chair Inspections
• Fire Alarms
• Fire Extinguishers
• Lightning Conductor Testing
• Gas Suppression Maintenance
• Integrity Testing
• Eye Bolt Testing
• Lift Maintenance
Cleaning
• Window Cleaning
• Waste Collection
• Sanitary Bin Collection
Infineon Technologies UK are a part of Infineon AG, a top ten semiconductor supplier operating in worldwide markets. The parent company has market leading products in the fields of Industrial, Automotive, Security and ChipCard. Infineon Technologies UK are part of the Automotive division and specialise in the development of the Processor and Systems IP at the heart of the TriCore product range which has established itself as a market leader in the field of Engine Management. They also develop the technology required for Autonomous Driving applications.
English Heritage
With over 400 historic sites, monuments, and buildings in England, each bringing their own unique challenges, English Heritage was looking for a company able to manage 23 iconic sites across the South West, including the coastal castles of Pendennis and St Mawes, as well as Tintagel Castle, forever linked with the legend of King Arthur, and Dartmouth Castle, one of the most beautifully located fortresses in England.
On being awarded the contract, Almeda worked tirelessly to mobilise effectively, an effort which ensured that when the contract went live, we were prepared for the first call-outs made on that very first day.
Demonstrating right from the start of our relationship exceptional customer service was key to delivering the needs of English Heritage and this was evidenced by our Mobilisation process. To ensure that the dedicated Contract Manager had an in-depth and meaningful knowledge of each of the sites, he operated as a PPM engineer and worked, hands-on, delivering all tasks on the schedule PPM.
Once he was fully immersed and 100% familiar with each site, he then developed a schedule to optimise travel, time, and resource in the most cost-effective way. When it came to handing over the reins to the dedicated engineer, English Heritage could be confident that they would see a seamless and efficient integration to BAU which has continued to this day.
English Heritage is a charitable organisation that manages and cares for over 400 historic sites, monuments, and buildings in England. It is responsible for preserving and promoting England’s rich heritage, including castles, stately homes, ancient monuments, archaeological sites, historic gardens, and industrial sites.
English Heritage was established in 1983 as a non-departmental public body (NDPB) of the UK government, and in 2015 it became a charitable organization. Its mission is to inspire people to value and appreciate England’s historic environment and to help protect and preserve it for future generations.
English Heritage also provides educational resources, conducts research, and offers expert advice on heritage conservation and management. Some of the most famous sites managed by English Heritage include Stonehenge, Hadrian’s Wall, and Dover Castle.
By offering a dedicated team and a 24/7/365 available helpdesk, coupled with our vast knowledge and experience of performing cyclical tasks under similar contracts, we were able to offer English Heritage Trust a cost-effective service that more than met their objectives.
In all instances, we responded rapidly and within the mandated timeframes, completing first time fixes. We also began our regime of planned preventative maintenance on time, with a large volume of annual fixed wire testing finalised within 1 month of the agreement starting.
British Land
We provided a range of planned and reactive hard services, covering several areas:
Water Services
• Water Hygiene L8
• Rainwater Harvest Systems
HVAC
• Air conditioning
• Strainers
• AHU Supply & Extract Systems
Health and Safety/Compliance requirements
• Fire extinguishers, hydrants and dry risers
• Lightning Conductor Testing
• Gas Tightness Testing
• Latchway Horizontal Mansafe Systems
• Step Units
• Fixed Ladders
• Single Anchor Posts
• Roller Shutters
• Glass Canopy Inspections
British Land is a leading property development and investment company in the United Kingdom, with a primary focus is on owning, managing, and developing commercial properties, including office buildings, retail properties, and mixed-use developments.
The company aims to create sustainable and vibrant spaces that meet the needs of modern businesses, communities, and consumers while delivering long-term value for its shareholders.
British Land is committed to sustainability and environmental, social, and governance (ESG) principles, and seeks to incorporate responsible and sustainable practices into its operations and developments.
SouthGate is Bath’s number one retail and leisure destination in the heart of the city, jointly owned by British Land and Aviva. Situated opposite Bath Spa train station, the centre has just celebrated its 10-year anniversary and now boasts over 50 high street shops, bars, cafes and convenient underground parking.
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