Case Studies
Emergency Bitumen Spill Remediation Across 23 Sites
A large-scale bitumen spillage impacted 23 sites, creating hazardous, slippery conditions on key roads. The work needed to be completed quickly to ensure public safety, maintain traffic flow, and avoid disruption during the busy holiday season. Coordinating across multiple sites and stakeholders added complexity to the operation.
Emergency Road Cleaning
• Bitumen spill removal across 23 sites
• Slippery surface remediation
• Kerb and roadside cleaning
Traffic Management
• Site-specific traffic plans
• Night work and flexible shifts
• Coordination with local councils and public authorities
Health, Safety & Compliance
• Full adherence to environmental standards
• Safe working practices for crews and road users
• Minimised disruption during peak holiday period
The client operates in the public infrastructure and highways sector, providing essential road maintenance and construction services across Devon and Cornwall. With 23 sites affected by a major bitumen spillage during the busy pre-Christmas period, they required a fast, reliable emergency response to restore safe road conditions for the public while maintaining smooth traffic flow.
- All 23 sites fully cleaned within the agreed timeframe.
- Zero road closures outside scheduled periods.
- Seamless coordination with councils and public authorities.
- Work completed during peak holiday season with minimal disruption.
All affected roads were restored to a safe, clean condition, demonstrating our ability to manage high-pressure, multi-site projects with precision and professionalism.
Eco-Friendly Shopping Centre Clean
The centre needed a thorough clean without disrupting foot traffic or business operations. Maintaining air quality and surface safety while using environmentally friendly methods added an extra layer of complexity. The solution needed to be fully chemical-free, invisible to visitors, and completed within tight timeframes.
We provided out-of-hours deep cleaning for high-traffic areas, including entrances, walkways, and communal spaces. Pressure washing was carried out on exterior surfaces, pavements, and public seating areas. All cleaning was chemical-free and eco-friendly, designed to protect visitors and the environment.
Risk assessments and safety management were carried out for all cleaning activities. Air quality and sensitive surfaces, including painted and natural finishes, were carefully protected. The scheduling and execution of the work were designed to avoid any disruption to shoppers, tenants, and business operations.
All cleaning methods were 100% chemical-free to meet the centre’s environmental targets. Energy-efficient equipment and biodegradable cleaning agents were used throughout. The approach fully aligned with modern sustainability goals and corporate responsibility policies.
The client operates in the retail and leisure sector, managing a busy shopping centre in Weston-super-Mare. They required a deep-cleaning solution that maintained operational continuity, ensured shopper safety, and aligned with their sustainability commitments.
• Deep cleaning completed on schedule with no disruption to centre operations or shoppers.
• Chemical-free methods fully aligned with the centre’s sustainability targets.
• High-traffic areas, entrances, pavements, and communal spaces visibly cleaner and brighter.
• Improved hygiene standards and visitor comfort, creating a safer, healthier environment.
• Shoppers and tenants experienced no inconvenience, with the client reporting full satisfaction.
• Long-lasting, eco-conscious results that protect people and surfaces while enhancing the visitor experience.
High-Security Facility Cleaning
The facility had a high-volume logistics schedule, and all work needed to comply with strict security procedures. There could be no downtime, no interference with staff or deliveries, and full adherence to health and safety standards. The cleaning solution had to deliver professional-grade results while respecting the operational demands of a fast-moving, high-profile environment.
We carried out a specialist external cladding cleaning service for a high-volume logistics facility, ensuring the building’s exterior was restored to a professional, pristine standard without disrupting operations. The cleaning program was carefully designed to meet strict safety, security, and operational requirements. Our work included:
External Cladding Cleaning: The full cladding system was cleaned using soft washing and low-pressure techniques, safely removing dirt, grime, and environmental deposits while protecting the surfaces and surrounding infrastructure.
Access and Security Compliance: Every access point and cleaning method was cleared through the site’s strict security protocols, allowing the team to work efficiently while maintaining operational integrity.
Scheduling Around Operations: Cleaning was carried out out-of-hours to avoid interfering with deliveries, forklifts, or staff activity, ensuring seamless continuity of all site operations.
Health and Safety Management: Risk assessments and safe working procedures were followed for all activities, including working at height and handling specialist cleaning equipment.
Quality Control: Each stage of cleaning was monitored to ensure consistent, professional-grade results across the entire external envelope of the building.
The client is a leading global e-commerce and logistics company, operating one of their major UK distribution facilities in Poole. They required a full external clean of the facility’s cladding system with zero disruption to operations. The project needed to fully comply with strict on-site protocols while maintaining the flow of deliveries and other operational activities.
The entire exterior cladding system was cleaned to a professional standard, restoring the facility’s appearance and ensuring a visibly pristine finish.
All work was completed out-of-hours with no disruption to site operations, deliveries, or internal logistics activities.
Strict security and access protocols were fully adhered to, ensuring compliance with the client’s operational requirements.
Health and safety standards were maintained throughout, with no incidents reported.
The client expressed high satisfaction with the efficiency, safety compliance, and quality of the cleaning.
The project demonstrated Almeda’s ability to deliver large-scale, high-profile external cleaning for operationally sensitive, security-conscious facilities.
Hanson
The facility’s management activities were being performed by a mixture of in-house resources and external 3rd party companies. All these activities were managed by the Hanson Facilities Manager, which consumed a significant proportion of their time.
This focus on the day-to-day organisation of resources, and responding to reactive issues, meant that they were never able to plan long-term strategies for the facility.
In early 2015, Hanson chose to complete the entire Facilities Management provision under a single contract.
Almeda provided TFM, covering:
Hard Services:
- PPM to all heating, ventilation, and air conditioning plant
- General and emergency light testing and maintenance
- Monthly water hygiene and domestic water temperature monitoring in accordance with L8
- Monthly fire and intruder alarm testing
- Annual lift maintenance and checks
- Annual fire extinguisher checks and maintenance
- Generator annual checks and maintenance
- Annual CCTV checks and maintenance
- External and internal drainage maintenance
- External Lighting maintenance
- Building fabric maintenance and repair
• Cleaning
• Security
An international leader in the supply of heavy building materials, founded over 50 years ago, Hanson now operate around 300 manufacturing sites and employ over 3,500 people.
The Shared Service Centre at Chipping Sodbury plays a crucial role in facilitating the delivery of work within the rest of Hanson’s business.
On awarding the contract, after a competitive tender process, Hanson commented that the local, personal nature of Almeda’s business, and the close alignment of the two companies’ environmental values, were key differentiators. Since mobilisation, Almeda has worked closely with the customer to meet expectations and set long-term innovation objectives.
By providing a single point of contact for all hard services, the customer was able to focus their time and energy on long term opportunities for facility improvements, such as energy efficiencies from upgrading the external lighting to LED alternatives.
Since opening in March 2016, the bright environment and welcoming Almeda staff has helped increase the popularity of the café, and the catering team are keen to keep improving. We actively seek feedback from the 300 employees on site to understand what is working well and what can be improved. From this feedback, we are able to ensure that the food offered meets their needs, further increasing the popularity.
Infineon
We provided a range of planned and reactive hard services, covering several areas:
Electrical
• General and emergency lighting Checks
• Thermographic Inspection of Mains
• Access Control
• Intruder Alarm
• CCTV
Water Services
• Water Hygiene L8
HVAC
• Air conditioning
Building Maintenance
• Building Fabric Checks
Health and Safety/Compliance
requirements
• Evacuation Chair Inspections
• Fire Alarms
• Fire Extinguishers
• Lightning Conductor Testing
• Gas Suppression Maintenance
• Integrity Testing
• Eye Bolt Testing
• Lift Maintenance
Cleaning
• Window Cleaning
• Waste Collection
• Sanitary Bin Collection
Infineon Technologies UK are a part of Infineon AG, a top ten semiconductor supplier operating in worldwide markets. The parent company has market leading products in the fields of Industrial, Automotive, Security and ChipCard. Infineon Technologies UK are part of the Automotive division and specialise in the development of the Processor and Systems IP at the heart of the TriCore product range which has established itself as a market leader in the field of Engine Management. They also develop the technology required for Autonomous Driving applications.
English Heritage
With over 400 historic sites, monuments, and buildings in England, each bringing their own unique challenges, English Heritage was looking for a company able to manage 23 iconic sites across the South West, including the coastal castles of Pendennis and St Mawes, as well as Tintagel Castle, forever linked with the legend of King Arthur, and Dartmouth Castle, one of the most beautifully located fortresses in England.
On being awarded the contract, Almeda worked tirelessly to mobilise effectively, an effort which ensured that when the contract went live, we were prepared for the first call-outs made on that very first day.
Demonstrating right from the start of our relationship exceptional customer service was key to delivering the needs of English Heritage and this was evidenced by our Mobilisation process. To ensure that the dedicated Contract Manager had an in-depth and meaningful knowledge of each of the sites, he operated as a PPM engineer and worked, hands-on, delivering all tasks on the schedule PPM.
Once he was fully immersed and 100% familiar with each site, he then developed a schedule to optimise travel, time, and resource in the most cost-effective way. When it came to handing over the reins to the dedicated engineer, English Heritage could be confident that they would see a seamless and efficient integration to BAU which has continued to this day.
English Heritage is a charitable organisation that manages and cares for over 400 historic sites, monuments, and buildings in England. It is responsible for preserving and promoting England’s rich heritage, including castles, stately homes, ancient monuments, archaeological sites, historic gardens, and industrial sites.
English Heritage was established in 1983 as a non-departmental public body (NDPB) of the UK government, and in 2015 it became a charitable organization. Its mission is to inspire people to value and appreciate England’s historic environment and to help protect and preserve it for future generations.
English Heritage also provides educational resources, conducts research, and offers expert advice on heritage conservation and management. Some of the most famous sites managed by English Heritage include Stonehenge, Hadrian’s Wall, and Dover Castle.
By offering a dedicated team and a 24/7/365 available helpdesk, coupled with our vast knowledge and experience of performing cyclical tasks under similar contracts, we were able to offer English Heritage Trust a cost-effective service that more than met their objectives.
In all instances, we responded rapidly and within the mandated timeframes, completing first time fixes. We also began our regime of planned preventative maintenance on time, with a large volume of annual fixed wire testing finalised within 1 month of the agreement starting.
British Land
We provided a range of planned and reactive hard services, covering several areas:
Water Services
• Water Hygiene L8
• Rainwater Harvest Systems
HVAC
• Air conditioning
• Strainers
• AHU Supply & Extract Systems
Health and Safety/Compliance requirements
• Fire extinguishers, hydrants and dry risers
• Lightning Conductor Testing
• Gas Tightness Testing
• Latchway Horizontal Mansafe Systems
• Step Units
• Fixed Ladders
• Single Anchor Posts
• Roller Shutters
• Glass Canopy Inspections
British Land is a leading property development and investment company in the United Kingdom, with a primary focus is on owning, managing, and developing commercial properties, including office buildings, retail properties, and mixed-use developments.
The company aims to create sustainable and vibrant spaces that meet the needs of modern businesses, communities, and consumers while delivering long-term value for its shareholders.
British Land is committed to sustainability and environmental, social, and governance (ESG) principles, and seeks to incorporate responsible and sustainable practices into its operations and developments.
SouthGate is Bath’s number one retail and leisure destination in the heart of the city, jointly owned by British Land and Aviva. Situated opposite Bath Spa train station, the centre has just celebrated its 10-year anniversary and now boasts over 50 high street shops, bars, cafes and convenient underground parking.
Contact Us.
5.1, Paintworks
Arno's Vale
Bristol
BS4 3EH
0117 937 6320
info@almeda.co.uk